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FAQ

Do you accept insurance as a form of payment?

No, but we are committed to helping you find a supplier that does and also specializes in wound, ostomy, and continence supplies, so here are a few options, when they ask who referred you tell them Sam's Medical Supply:

  • Comfort Medical (Owned by Coloplast)

Website: https://www.comfortmedical.com/

Phone: 1-800-700-4246

  • 180 Medical (Owned by ConvaTec)

Website: https://www.180medical.com/ostomy/

Phone: 1-877-688-2729

  • ABCMedical (Subsidiary of JDS - the parent company of Hollister Incorporated)

Website: https://www.abc-med.com/

Phone: 1-866-897-8588

 

Do you offer discounts to those experiencing financial hardship?

No, but some manufacturers do offer patient assistance programs to help people living with ostomies overcome the challenge of affordable ostomy supplies. 

  • Hollister Incorporated Patient Assistance Program (888) 808-7456

· Call the number, they will send you an application

· If you qualify, they will send 3 months worth of supplies

· If nothing financially or insurance-wise has changed, you can call at the end of the 3 months for another 3 month supply

· At the end of that time, you start the application process over again.

  • Coloplast Patient Assistance Program (877) 781-2656

· Call the number, they will send you an application

· If you qualify, they will send 3 months worth of supplies

· If nothing financially or insurance-wise has changed, you can call at the end of the 3 months for another 3 month supply

· At the end of that time, you start the application process over again.

  • Convatec Access Program (800) 422-8811

Patient Assistance Program

· Call the number,

· If you qualify, they will send you 90 days worth (their definition of 90 days) of supplies one time per year.

 

Do you provide free samples?

No, but give us a call at (615) 768-9851 or e-mail us at info@samsmedicalsuppy.com and we'll tell you how you can receive free samples of product directly from the manufacturer.